The subscription will refund the base ticket price to the mobile wallet linked to the subscription number. The amount refunded will be only the base ticket, and other components such as taxes, booking charges etc. will not be refunded.
In case of multiple tickets being booked in a single booking, only the base cost of one ticket will be refunded.
The subscription is not valid on special shows such as Premiers and is applicable only for shows open to the general public.
In case of the ticket being refunded by the Client for any reason, such as cancellation of shows, the refund would not be provided under the subscription.
The subscription is valid for all movies playing at client sites in Chennai, Coimbatore and Puducherry.
Any number of movies can be watched in a day but a title can be watched only once to be eligible for a refund of the ticket.
Unlimited movies do not guarantee the availability of seats at the movie theaters.
Only bookings made on the Client’s App are eligible for refund. Booking made on other platforms, including the Client’s website will not be eligible for the refund.
The customer is required to ‘Check In’ when he/she arrives at the movie theatre by using the location trigger in the app for a minimum of 15 minutes in-between the show-time of the movie. The customer is not eligible for the refund if the ‘Check-in’ process is not completed within the stipulated time.
The location trigger must be initiated from the registered mobile number to be validated and eligible for the refund.
In case of loss of phone of the registered number, the enrolled subscriber is requested to send an email to firstname.lastname@example.org prior to their booked movie to avail their refund.
In case the subscriber is on a monthly subscription scheme, the customer agrees to renew the subscription before the expiry of the existing subscription.
This subscription automatically entitles the customer to be a fuel wallet holder or will be subscribed to Fuel wallet.
Money in the Fuel wallet can only be used to avail services and products within the SPI limits.